Purchases are shipped from our warehouse in Delhi – India, by courier. Please allow following number of days from receipt of your order.
India Wide – 2 to 4 business days.
In case of lockdown or any other government restrictions it might take 2-3 additional business days time
Order deliveries will be made between 9am – 8pm Monday – Saturday.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative i.e., a family member, colleague, neighbour, etc.
Fortune Forest takes no responsibility for goods signed by an alternative person.
Fortune Forest is not responsible for damage after delivery.
An unboxing video is mandatory with the original packaging in case of claims on missing items / leakage / breakage or damage / incorrect product, has to be made.
All claims for shortages or damages must be reported to customer service on the day of delivery.